Responsible Luxury Initiative®

Elisa leads BSR’s consumer sectors practice globally and oversees the BSR global membership network. She works with companies in the luxury, beauty, fashion, hospitality, retail, and food industries to better integrate sustainability into core business strategy, products, and operations.

She helps companies understand the world’s big disruptions, create resilient and inclusive business models and practices, and evolve brand strategy to integrate changing consumer expectations. Elisa also leads BSR’s Responsible Luxury Initiative and the Southeast Asia Reptile Conservation Alliance (SARCA).

Prior to joining BSR, Elisa was an account manager at CHANEL and a consultant at Accenture and Ernst & Young.

Elisa is French-American. She holds an M.B.A. in Luxury Goods Marketing and Management from Sup de Luxe, an M.A. in International Relations from the Institut d’Etudes Politiques Paris, and a B.A. in French from the University of Pennsylvania.

Indiana supports BSR’s consumer sectors practice globally and is involved in supply chain sustainability projects, focusing on the development and implementation of sustainable sourcing strategies for companies. Indiana is managing the Responsible Luxury Initiative and used to manage the Southeast Asia Reptile Conservation Alliance (SARCA).

Indiana started with BSR as a Communications Associate to provide event, content, marketing, and digital support to BSR staff and projects. She also served as the Communications Coordinator for several BSR collaborative initiatives. Prior to BSR, Indiana created and co-launched FoodCloud, an organization focusing on food waste reduction by connecting supermarkets and restaurants with surplus food to organizations and charities that distribute food. Indiana is French and has lived in four countries. She is a French native speaker and speaks English and Spanish fluently.

Indiana holds a B.A. in Business and Spanish from Trinity College Dublin and a Master in International Business from Grenoble Ecole de Management.

Batoul works with BSR member companies across industries in human rights.

Prior to joining BSR, Batoul was a project officer at Thinkers & Doers, a French think tank, where she conducted interviews, collected data, and created visuals for reports. She also coordinated the think tank’s flagship conferences. Before this role, Batoul worked at the United Nations for the Economic and Social Commission for Western Asia and at Groupe SOS, where she was organized a high-level conference on social and inclusive economy.

Batoul holds a Bachelor of Private Law and a Master’s in Business Law from Université Paris II - Panthéon Assas and a Master’s in Comparative Law from Université Paris - Descartes. She also went on an academic exchange program at the University of Buenos Aires, where she studied international law and women’s rights.

Batoul is fluent in French and English and is proficient in Spanish and Arabic.

As Director, Collaborations, Charlene develops and implements strategies to engage BSR member companies and other stakeholders in high-impact collaborations for sustainable development. She specializes in building collaborative approaches between consumer-facing companies and their value chains to embed long-term sustainability, build resilience in the face of disruption, and increase equity, inclusion, and justice.

Charlene brings over 20 years of experience in sustainability, systems change, futures, and collaboration. Prior to BSR, Charlene was associate director for sustainable value chains and livelihoods with global sustainability non-profit Forum for the Future, where she directed collaborative system change initiatives in cotton, tea and other commodities, and led strategy projects with partners across the fashion and textile, agricultural and food sectors.

Charlene has an extensive background in futures, including working with the UK government’s futures unit developing and testing strategies across government departments.

Charlene holds an MSc in Sustainability and Responsibility from Ashridge Management College (UK), a BA in International Relations from the University of Puget Sound (US), and a Diploma in Organisation Development from Henley Business School (UK).