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Industry Focus

Information and Communications Technology

The growing use of information and communications technology (ICT) creates opportunities for solving some of the world’s toughest environmental and social challenges.

Information and Communications Technology Overview


How We Work


ICT is about communication and collaboration, and BSR played a leading role in the foundation of two of the world’s most influential groups addressing the environmental and social impacts of ICT: the Electronic Industry Citizenship Coalition (EICC) and the Global Network Initiative (GNI).

Our team brings many years’ worth of experience consulting on sustainability with companies across the ICT industry, from telecoms to software and internet companies to consumer electronics. As a result, BSR is well placed to help ICT companies integrate environmental sustainability and social responsibility into their business strategies, operations, and supply chain.



Our Focus


  • Human rights
  • ICT as a sustainability solution
  • Privacy and freedom of expression
  • Strategy, integration, and reporting
  • Supply chain sustainability
  • Renewable energy procurement

Our Insights on Information and Communications Technology

Harnessing the Power of Data to Combat Human Trafficking

Blog

Harnessing the Power of Data to Combat Human Trafficking

Last week, Tech Against Trafficking (TAT) brought together technologists, nonprofits, academics, governments, and policy-makers from 60 countries in a virtual event to celebrate the close of its second Accelerator and discuss how tech advancements can be used to combat human trafficking.

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Advancing Human Rights in the SaaS Sector

Blog

Advancing Human Rights in the SaaS Sector

BSR worked with a group of SaaS companies to conduct a sector-wide human rights assessment of the SaaS sector focused on the use of B2B services and are publishing the report today. This assessment identifies the SaaS sector’s salient human rights risks and outlines ways in which SaaS providers may impact human rights—as individual companies, as a group of companies, or as a sector.

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Human Rights Assessment of the Software-as-a-Service Sector

Reports

Human Rights Assessment of the Software-as-a-Service Sector

SaaS services address numerous business needs, and they are behind many of the consumer-facing products and platforms we use every day. This report identifies salient human rights risks and makes recommendations to SaaS providers on how to avoid, prevent, and mitigate adverse human rights impacts associated with their individual services and the sector as a whole.

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A Human Rights Assessment of Meta’s Expansion of End-to-End Encryption

Blog

A Human Rights Assessment of Meta’s Expansion of End-to-End Encryption

Meta commissioned BSR to undertake a human rights assessment of extending end-to-end encryption across Meta’s messaging services. We share some of the assessment’s key points.

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Applying the UNGPs to Technology: Our Point of View

Blog

Applying the UNGPs to Technology: Our Point of View

The UN Human Rights Council initiated an expert consultation on the practical application of the Guiding Principles on Business and Human Rights (UNGPs). BSR has published a submission drawing upon our experience of 100 human rights assessments with tech companies.

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Human Rights Impact Assessment: Global Internet Forum to Counter Terrorism

Reports

Human Rights Impact Assessment: Global Internet Forum to Counter Terrorism

The Global Internet Forum to Counter Terrorism (GIFCT) commissioned BSR to conduct a human rights assessment of its strategy, governance, and activities.

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See All Insights

Information and Communications Technology Members

  • Adobe Systems Inc.
  • Amazon.com, Inc.
  • Applied Materials, Inc.
  • AT&T Corp.
  • Atlassian
  • Autodesk, Inc.
  • Aveva Group plc
  • Box, Inc.
  • BT Group plc
  • Cisco Systems Inc.
  • Cognizant
  • Dassault Systemes SE
  • Dell Inc.
  • Discord Inc.
  • Discovery, Inc.
  • Flex Ltd.
  • Fortinet, Inc
  • Fujitsu Limited
  • Google, Inc.
  • Hewlett Packard Enterprise
  • HP Inc.
  • Hitachi
  • IBM Corporation
  • Iron Mountain, Inc.
  • Keysight Technologies
  • Majorel Group Luxembourg S.A.
  • Meta Platforms, Inc.
  • Microsoft Corporation
  • MTN Group Management Services (Pty) Ltd
  • NEC Corporation
  • Nippon Telegraph and Telephone Corporation
  • Nomura Research Institute
  • Okta, Inc.
  • ON Semiconductor
  • PLDT, Inc.
  • Recruit Holdings Co., Ltd.
  • Salesforce
  • Samsung Electronics
  • SAP AG
  • ServiceNow, Inc.
  • Rakuten Group, Inc.
  • Snap Inc.
  • Sony Corporation
  • Stride, Inc.
  • T-Mobile US
  • TD SYNNEX Corporation
  • TikTok
  • Toshiba Corporation
  • Twitter, Inc.
  • Verizon Communications, Inc.
  • Western Digital Technologies
  • Xerox Corporation
  • Expedia, Inc.
  • Yahoo! Inc.
  • Zendesk
  • Zoom

See All BSR Members

Collaborative Initiatives on Information and Communications Technology

Future of Reporting

Future of Reporting

Sharing reporting best practices to improve sustainability performance, enable informed decision-making, and influence the future of the reporting field

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Healthy Business Coalition

Healthy Business Coalition

Convening cross-industry leaders to expand health and well-being across entire value chains

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HERproject™

HERproject™

Unlocking the full potential of women working in global supply chains through workplace programs promoting health, financial inclusion, and gender equality

Read More 


Human Rights Working Group

Human Rights Working Group

Working to implement the UN Guiding Principles on Business and Human Rights across all industries

Read More 


We Mean Business Coalition

We Mean Business Coalition

Companies and investors creating a low-carbon revolution

Read More 



See All Collaborative Initiatives

Meet the Team for Information and Communications Technology

Americas


Lindsey Andersen

Lindsey Andersen

Associate Director, Human Rights

Americas


Americas


Sandra Cornet-Vernet

Sandra Cornet-Vernet

Business Transformation Director

Europe, Middle East, and Africa


Americas


Kelly Gallo

Kelly Gallo

Associate Director

Americas


Americas


Asia-Pacific


Ayesha Khan

Ayesha Khan

Manager, Technology and Human Rights

Americas


Americas


Jonathan Morris

Jonathan Morris

Associate Director

Europe, Middle East, and Africa


Asako Nagai

Asako Nagai

Managing Director

Asia-Pacific


Americas


Americas


Aude Ucla

Aude Ucla

Associate Director

Europe, Middle East, and Africa


Talk to Us  
Contact the Information and Communications Technology team with any questions.