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Industry Focus

Information and Communications Technology

The growing use of information and communications technology (ICT) creates opportunities for solving some of the world’s toughest environmental and social challenges.

Information and Communications Technology Overview


How We Work


ICT is about communication and collaboration, and BSR played a leading role in the foundation of two of the world’s most influential groups addressing the environmental and social impacts of ICT: the Electronic Industry Citizenship Coalition (EICC) and the Global Network Initiative (GNI).

Our team brings many years’ worth of experience consulting on sustainability with companies across the ICT industry, from telecoms to software and internet companies to consumer electronics. As a result, BSR is well placed to help ICT companies integrate environmental sustainability and social responsibility into their business strategies, operations, and supply chain.



Our Focus


  • Human rights
  • ICT as a sustainability solution
  • Privacy and freedom of expression
  • Strategy, integration, and reporting
  • Supply chain sustainability
  • Renewable energy procurement

Our Insights on Information and Communications Technology

To Combat Systemic Discrimination, Companies Need to Acknowledge Their Role

Blog

To Combat Systemic Discrimination, Companies Need to Acknowledge Their Role

How can companies play a role in tackling systemic racism and discrimination?

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China in 2021: Looking beyond COVID-19

Blog

China in 2021: Looking beyond COVID-19

BSR takes a look at four trends to watch in China’s manufacturing and supply chain environment in 2021, a year still shaped by COVID-19.

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Why Worker Data Protection Should Be Central to a 21st-Century Social Contract

Blog

Why Worker Data Protection Should Be Central to a 21st-Century Social Contract

Data protection is rarely discussed during dialogue about the need for a new social contract. However, the existing social contract was developed in the pre-digital world, not today’s data-rich environment, and a modern social contract must address a whole host of new risks and opportunities arising from how employee data are collected, shared, and used.

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A Human Rights Impact Assessment of Facebook In Cambodia

Blog

A Human Rights Impact Assessment of Facebook In Cambodia

Earlier today, Facebook published an executive summary of a human rights impact assessment that BSR conducted on behalf of Facebook in Cambodia and its response to those recommendations. We welcome this disclosure as part of Facebook’s increasingly strategic approach to human rights due diligence.

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Human Rights Assessments in the Decisive Decade: Innovative Approaches for the Technology Sector

Blog

Human Rights Assessments in the Decisive Decade: Innovative Approaches for the Technology Sector

This blog is the second in a series of two about human rights assessments in the technology industry. While the previous blog described challenges related to these assessments, this blog proposes solutions.

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Accelerating Toward Data Insights

Blog

Accelerating Toward Data Insights

In the first Tech Against Trafficking Accelerator, CTDC partnered with Tech Against Trafficking members and partners across different workstreams related to privacy-preserving mechanisms, data standards, and increased platform engagement.

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Human Rights Assessments in the Decisive Decade: Applying UNGPs in the Technology Sector

Blog

Human Rights Assessments in the Decisive Decade: Applying UNGPs in the Technology Sector

This blog is the first in a series of two about human rights assessments in the technology industry.

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Five Insights on the Future of Reporting from Uber’s Safety Report

Blog

Five Insights on the Future of Reporting from Uber’s Safety Report

In December, Uber published its first-ever U.S. Safety Report, sharing the company’s approach to serious safety incidents—such as injuries, fatalities, and sexual assault or misconduct—and describing its recent safety investments. Uber deserves praise for voluntarily reporting on these important challenges, and its publication provides important lessons for other companies on the value of reporting.

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See All Insights

Information and Communications Technology Members

  • Adobe Systems Inc.
  • Amazon.com, Inc.
  • Applied Materials, Inc.
  • ASM International N.V.
  • AT&T Corp.
  • Atlassian
  • Autodesk, Inc.
  • BT Group plc
  • Cisco Systems Inc.
  • CTIA - The Wireless Association
  • Dassault Systemes SE
  • Dell Inc.
  • Facebook, Inc.
  • Flex Ltd.
  • Fortinet, Inc
  • Fujitsu Limited
  • Google, Inc.
  • Hewlett Packard Enterprise
  • HP Inc.
  • Hitachi
  • IBM Corporation
  • Iron Mountain, Inc.
  • Jabil, Inc.
  • Keysight Technologies
  • Microsoft Corporation
  • NEC Corporation
  • Nomura Research Institute
  • Okta, Inc.
  • ON Semiconductor
  • PLDT, Inc.
  • Rakuten, Inc.
  • Recruit Holdings Co., Ltd.
  • Salesforce
  • Samsung Electronics
  • SAP AG
  • ServiceNow, Inc.
  • Snap Inc.
  • Sony Corporation
  • T-Mobile US
  • TikTok
  • Toshiba Corporation
  • Twitter, Inc.
  • Verizon Communications, Inc.
  • Western Digital Technologies
  • Xerox Corporation
  • Yahoo! Inc.

See All BSR Members

Collaborative Initiatives on Information and Communications Technology

Business Action for Women

Business Action for Women

A coalition of business leaders driving progress for women

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Future of Reporting

Future of Reporting

Sharing reporting best practices to improve sustainability performance, enable informed decision-making, and influence the future of the reporting field

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Global Impact Sourcing Coalition

Global Impact Sourcing Coalition

A forum of the world's leading companies committed to incorporate and scale impact sourcing as a business strategy—ending poverty through procurement.

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Healthy Business Coalition

Healthy Business Coalition

Convening cross-industry leaders to expand health and well-being across entire value chains

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HERproject™

HERproject™

Unlocking the full potential of women working in global supply chains through workplace programs promoting health, financial inclusion, and gender equality

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Human Rights Working Group

Human Rights Working Group

Working to implement the UN Guiding Principles on Business and Human Rights across all industries

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Net Positive Project

Net Positive Project

Working for a world where companies drive financial success and create "net positive" impacts by putting back more into society, the environment, and the global economy than they take out

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We Mean Business

We Mean Business

Companies and investors creating a low-carbon revolution

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See All Collaborative Initiatives

Meet the Team for Information and Communications Technology

San Francisco


Kelly Gallo

Kelly Gallo

Associate Director

San Francisco


New York


Shanghai


Aditi Mohapatra

Aditi Mohapatra

Managing Director

New York


Jonathan Morris

Jonathan Morris

Associate Director

Paris


Asako Nagai

Asako Nagai

Managing Director

Tokyo


Michael Rohwer

Michael Rohwer

Director, Information and Communications Technology

New York


Paris


Talk to Us  
Contact the Information and Communications Technology team with any questions.