Prior to joining BSR, Jiajia was part of the international labor standards team at The Walt Disney Company. She worked with leaders across the company and external partners to ensure compliance with labor standards requirements, with the aim of improving factory working conditions as part of a responsible supply chain. Her experience spans policy implementation, stakeholder engagement and remediation through social compliance audits. She was involved in projects focusing on forced labor indicators, recruitment fee repayment and fair employment practices. She was also a representative in its Diversity, Equity & Inclusion (DEI) strategy taskforce. Jiajia started her career in a boutique sustainability reporting consulting firm, and also has corporate work experience in financial crimes compliance at MUFG Bank.
Jiajia holds a BBA (Hons.) in Accountancy and Management & Human Capital from the National University of Singapore. She is fluent in English and Mandarin.