Global Citizenship Program Manager

At Franklin Templeton Investments, we are dedicated to delivering strong results and exceptional service to clients, team members and business partners. Over 9,000 employees working in 60 offices around the world are dedicated to servicing investment solutions for our clients in more than 150 countries. For over 65 years, our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

What is the Global Citizenship group responsible for?

Global Citizenship at Franklin Templeton is charged with leading, advocating and demonstrating the firm’s commitment to being an exemplary global corporate citizen, aligning our key citizenship initiatives with our broader business goals. The group is responsible for directly driving programs and projects that strengthen our communities through charitable grants and sponsorships, in-kind donations, and disaster-relief contributions, and engage employees through community service and volunteering. Global Citizenship also partners with internal stakeholders and subject matter experts to ensure that how we operate as a firm, how we treat our people, and how we behave in our communities reflect our commitment to be a good global corporate citizen.

What is the Global Citizenship Program Manager responsible for?

As a member of the Global Citizenship team, the Program Manager will help lead the company’s efforts to become a strong global corporate citizen. These efforts will focus primarily on executing charitable giving and employee volunteering activities in all our offices around the world, working individually and with teams to analyze community engagement opportunities, engaging key stakeholders, and managing and implementing projects and budgets. The Global Citizenship Program Manager will operate cross-functionally with many different departments within the company, coordinating a team of 250 employee volunteer leaders whose responsibilities include execution of FTI’s global employee community outreach and volunteer strategy. This role involves working with employees globally, guiding projects, and prioritizing work based on corporate priorities. In addition, this position will represent Franklin Templeton with community organizations who are seeking sponsorship or employee volunteer involvement. This is a highly visible and collaborative role with employees and leaders at all levels of the organization, requiring the incumbent to have a strong understanding of the company’s core business strategy and how citizenship supports those efforts.

What are the ongoing responsibilities of a Global Citizenship Program Manager?

• Lead FTI’s global employee volunteer program with the goal of growing the overall level of employee engagement with charity partners around the world; increase visibility of the firm’s community investment activities to multiple stakeholders.
• Manage global community partnership grants and charitable sponsorship program whereby the firm makes cash and in-kind contributions, including Matching Gifts and Donations for Doers. Track trends, manage distribution of funds and prepare appropriate reports.
• Work in partnership with the Head of Global Citizenship on designing and developing new employee engagement and charitable giving strategies, recruitment and training initiatives; lead the implementation of these strategies globally.
• Manage impact reporting process on all volunteering and charitable giving activities; ensure metrics are tracked and measured on an ongoing basis; assist in the evaluation of current employee outreach programs and make recommendations for program and process improvements.
• Maintain messaging and branding around Global Citizenship programs; regularly develop content related to employee volunteering and giving initiatives for corporate Intranet, marketing and other publicity pieces.
• Execute annual global month of service, including driving participation from more sites, developing communication/marketing tools, recruiting volunteers, distributing materials, etc.
• Manage the annual volunteer recognition award, including publicity, nominations, judging, etc.
• Serve as key point of contact for donation requests and donation processing
• Manage and direct vendor relations for the firm’s employee volunteering portal and online grant management system; ensuring quality customer experience, feature updates and metrics. Work with vendor and internal technology team as appropriate to design and enhance user experiences.

What ideal qualifications, skills & experience would help someone to be successful?

• Bachelor’s degree
• 3-5 years professional experience in corporate philanthropy or a closely related field with increasing responsibility
• Outstanding written and oral communication skills, confident public speaker
• Demonstrated ability to manage multiple complex projects while successfully meeting tight deadlines
• Expert knowledge of global corporate volunteering and giving programs
• Familiarity with the nonprofit sector, as an employee, board member or volunteer
• Ability to think creatively about ways to engage Franklin Templeton employees and provide new opportunities for community involvement
• Ability to building coalitions to achieve results in managing volunteers, tracking budgets, and leveraging resources from groups/teams in multiple remote locations
• Desire to work in an innovative department that is growing

What makes Franklin Templeton Investments unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

Highlights of our benefits include:

• Three weeks paid time off the first year
• Medical, dental and vision insurance
• 401(k) Retirement Plan with 75% company match, up to the IRS limits
• Employee Stock Investment Program
• Tuition Assistance Program
• Purchase of company funds with no sales charge
• Onsite fitness center, recreation center, and cafeteria

Interested candidates should send a detailed resume and cover letter expressing their interest and qualifications to kelly.williams@franklintempleton.com with “Global Citizenship Program Manger” in the subject line.