Heather Cofer leads People Operations for BSR’s U.S. employees. She is responsible for employee relations, leave and accommodations, benefits administration, policy development, and HR compliance, with a focus on delivering an exceptional employee experience, building trusted relationships, and driving operational excellence.
Before joining BSR, Heather built extensive HR experience across the retail, technology, consulting, and high-growth startup sectors. She specializes in People Operations, employee relations, HR compliance, and process improvement, and is passionate about creating practical people solutions that strengthen organizations while supporting employees throughout their careers.
Heather holds a degree in Paralegal Studies, providing a strong foundation in employment law, compliance, and risk management that complements her work in People Operations.