Implementing Operational Grievance Mechanisms

Challenges, recommendations, and best practices related to human rights abuse and remedy.

Contents

Setting the Scene: Grievance Mechanisms in the UN Guiding Principles (UNGPs)

• Building the Business Case: Why should companies implement grievance mechanisms?
• Grievance Mechanisms Ecosystem: Worker Grievance Mechanisms and Community Grievance Mechanisms
• Common Challenges and Key Recommendations
• Case Studies and References

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