Susan leads BSR’s inclusive economy practice, working with companies on creating good jobs, building diverse and inclusive workplaces, serving marginalized groups through products and services, and supporting local communities throughout global operations.
Susan’s global work experience has spanned more than 20 countries across the Americas, EMEA, and Asia. Prior to BSR, she was a research associate at Harvard Business School, where she focused on socially responsible approaches to corporate restructuring. Her research included automation and economic crises, the business and social benefits of creating good jobs, and how multinational companies can help workers and local communities build resilience to globalization.
She has also previously worked on urban planning and development in Africa, conducted research on deindustrialization in the United States, and worked with retailers and small businesses to service low-income, inner-city neighborhoods.
Susan holds an M.U.P. in Urban Planning from Harvard University Graduate School of Design and a B.B.A. in Finance from the University of Cincinnati.