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Stakeholder Engagement

Stakeholder Engagement

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Thought leaders from government, civil society, and the private sector play an important role in creating and maintaining business value. As these groups’ influence evolves, companies must take a strategic and process-driven approach to stakeholder relations.

Our comprehensive approach to stakeholder engagement is based on more than 15 years of experience working with companies and their stakeholders in settings ranging from corporate headquarters to remote operations and sourcing locations.

Our five-step approach starts with a rigorous assessment of business objectives and the identification of key stakeholders. We use these results to design and execute a comprehensive engagement process—from internal company preparation to engagement facilitation and follow up.

Case Studies

Western Union Summit: Addressing Education Needs and Creating New Business Opportunities

Western Union Summit: Addressing Education Needs and Creating New Business Opportunities

Education has the power to improve both individual and community well-being, helping regions become more competitive economically, reduce poverty, and support democratic activities. Yet even though the UN has identified universal primary education as one of the eight Millennium Development Goals, approximately 61 million school-age children are not enrolled. An additional 71 million are not enrolled in secondary school. Learn more 


Starbucks Coffee Company

Starbucks Coffee Company

Discover how we connected Starbucks with stakeholders so they could have a better understanding of the environmental and social impacts of select products. Learn more 


Capacity Building Study in China

Capacity Building Study in China

Explore the multi-stakeholder project we developed, in partnership with the Foreign Investment Advisory Service, to assess the social and environmental conditions in Shenzhen's ICT industry Learn more 


Business Benefits

  • Increase mutual respect and understanding, unearth hidden issues and opportunities, and identify new ideas to create long-term business value.
  • Align engagement on material issues and understand how to address stakeholder expectations.
  • Manage risks and opportunities: Work with stakeholders to navigate your complex business environment and incorporate their perspectives into key strategy and operational decisions.

Dig Deeper

Sample Clients

  • AREVA Group
  • AstraZeneca PLC
  • Dell Inc.
  • Duke Energy
  • Gap Inc.
  • General Electric Company
  • Hitachi Ltd.
  • Hewlett-Packard Company
  • Kinross Gold Corporation
  • Nike, Inc.
  • Nokia
  • Novartis AG
  • OECD
  • Shell International B.V.
  • Starbucks Coffee Company
  • Toshiba Corporations
  • Unilever
  • Vestas
  • Yamana Gold Inc.