CSR Jobs | Sustainability Measurement and Analytics (SMA) Manager at McDonald's

Position Purpose

The Sustainability Measurement and Analytics (SMA) Manager is responsible for the collection, reporting and analysis of Sustainability and Corporate Social Responsibility (CSR) data across the McDonald’s System to enable the development of credible and robust global sustainability targets and measurement. The SMA Manager will work with the various business functions to aggregate of sustainability metrics to demonstrate progress towards sustainability targets. The Data Manager will serve as the key liaison with the IT project managers in the development of a new data consolidation approach/system, will be the key contact with our third-party auditors in the eventual assurance of our sustainability data, and will work closely with the Director of Sustainability and Integration to support sustainability reporting.

This individual has expertise in data collection, with a strong ability to pull data from disparate sources and analyze the data, and to tell a story from the data. This individual also has the ability to use the data to formulate ideas and create presentations and other communications vehicles to express the ideas brought forth by the data and to bring insights to leaders within McDonald’s in order to assess how we are growing our business by making a positive difference in society.

Principal Accountabilities

In addition to following McDonald’s policies and procedures, principle accountabilities include, but are not limited to:

• Develops and oversees McDonald’s Sustainability and CSR data collection and analysis strategy
• Provides analytical insight to help determine the organization’s future direction and initiatives in the areas of sustainability and CSR
• Consolidates learning to provide clear direction to management including the identification of strengths and weaknesses of our sustainability and CSR strategies
• Provides in-depth subject matter advice and consulting to the Area of the World (AOW) sustainability leads
• Closely coordinates with the Sustainability Reporting Manager on the development of our annual sustainability reporting and communications strategy and manages all related data collection and analytical requirements
• Provides key inputs and data coordination for the the Dow Jones Sustainability Index (DJSI)/Sustainable Asset Management (SAM), Carbon Disclosure Project (CDP) and other related investor questionnaires
• Visualization of data to tell a compelling story
• Analyzes and translates information based on research results and relevant secondary information into insights and actionable recommendations for business decisions
• Develops innovative research techniques and databases which will help with scenario planning and materiality analysis
• Uses qualitative, quantitative, multivariate and modeling techniques and approaches to evaluate sustainability and CSR data
• Coordinates with the Sustainability Reporting Manager to ensures integrity of sustainability and CSR data for eventual third-party assurance
• Accountable for ensuring all initiatives within the portfolio are completed on-time, on budget and consistent with requirements and objectives

Experience

• BA: in engineering, computer science, mathematics, marketing research, statistics, economics or related field required.
• MBA a plus
• 5+ years of relevant work experience required.
• Good working knowledge of the Global Reporting Initiative (GRI) and other global standards like ISO26000 and the WRI/WBCSD Greenhouse Gas Protocol.
• Hands-on data management and data analysis experience, including database building, data mining, and multivariate analysis; predictive modeling techniques a plus
• Understands the systems responsible for the current collection of sustainability and CSR data supports measurement tools, processes and reporting tools
• Comfort working on-site in a fast-paced, team environment and with global clients and customers
• Ability to transform complex analytics into a simple, visual story to influence decision makers
• Experience with Sustainability Data Management Systems (especially Credit 360) a plus
• Strong project management skills, including the ability to prioritize and manage multiple issues, manage scope and contain risks
• Passionate about data and metrics. Quantitative reasoning skills, including the ability to work with numbers and to summarize data into graphical or tabular forms
• Strong presentation skills. The ability to present, explain and discuss results of analyses to effectively drive fact-based decision making within all levels of the organization
• Experience with Excel and PowerPoint using advanced level spreadsheet analytics for developing presentation
• Experience working Microsoft Access or similar relational databases. SQL skills beneficial

Job Profile

The following profile indicates the expected leadership behaviors at the leadership level appropriate for this job. Refer to the Leadership Competency Guidebook for more information about McDonald’s Leadership Competencies.

Communicates Effectively and Candidly

Expected Behaviors:

• Expresses complex ideas and positions in a clear, concise and timely manner.
• Listens and asks clarifying questions to understand others’ point of view and identify issues.
• Communicates in a way that demonstrates respect for individual differences.
• Encourages others to express their views openly, even if they are contrary to the majority viewpoint.

Puts the Customer First

Expected Behaviors:

• Anticipates customer concerns and takes initiative to proactively resolve issues.
• Solicits feedback proactively to identify ways to improve service or products.
• Ensure direct reports (or projects and initiatives, if in an individual contributor role) are focused on meeting customer needs.

Leads Change and Innovation

Expected Behaviors:

• Investigates and adopts best practices from both within and outside of the organization.
• Adapts both quickly and resourcefully to shifting priorities.
• Helps others adapt in the face of resistance.
• Challenges past assumptions to ensure that processes and outcomes are continuously improved.
• Generates innovative approaches to own work.

Builds and Leverages Talent

Expected Behaviors:

• Actively seeks out opportunities to coach and develop others.
• Identifies and takes action to resolve performance problems of direct reports and/or members of team (if in an individual contributor role).
• Makes hiring and promotion decisions and/or recommendations (if in an individual contributor role) based on people’s capabilities and business needs.
• Celebrates and/or rewards the significant achievements of others.
• Helps team members recognize the business value of a diverse workforce.

Plans and Acts Strategically

Expected Behaviors:

• Directs others by clarifying the broader purpose and mission of their work.
• Demonstrates understanding of how own group’s performance impacts McDonald’s overall business.
• Creates strategies to balance day-to-day activities with long-range business plans.
• Develops and monitors plans for executing projects on time and within budget.
• Considers industry, market, and other internal and external business factors when making decisions.
• Applies a global perspective to their work.

Achieves through Teamwork

Expected Behaviors:

• Invites and builds upon the diverse ideas and input of others.
• Embraces team decisions, even when they differ from own position.
• Recognizes the contributions and uniqueness of each individual on the team.
• Encourages people to draw on others’ diverse strengths and experience to work together effectively, within and across teams.
• Addresses and resolves conflict directly and constructively, focusing on issues and facts rather than people.

Leads through Influence

Expected Behaviors:

• Finds ways to incorporate others’ best thinking into solutions.
• Builds diverse networks throughout the organization to enhance personal influence.
• Develops and presents a compelling case for change to gain commitment from others.
• Asserts own position with confidence and enthusiasm.
• Works with others to identify barriers and potential solutions.

Executes for Results

Expected Behaviors:

• Sets high performance standards with clear expectations for self and others.
• Monitors progress of others and redirects efforts when goals change, are not met, or are no longer relevant.
• Identifies action steps needed to accomplish team or work group objectives.
• Uses metrics and data to anticipate and address issues so that progress towards goals is not disrupted.
• Puts in extra effort and work to accomplish critical or difficult tasks.
• Removes obstacles to accomplishing goals.
• Identifies resources (e.g., budget, people) needed to accomplish objectives.
• Upholds all of McDonald’s Standards of Business Conduct.

To Apply

Please visit the McDonald’s careers website.

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