BSR Insight | How Manufacturers Can Succeed During China’s Labor
About the Author(s)
Jason Ho, Manager, Advisory Services & CTI
Publication Date
September 28, 2010
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BSR's new study (commissioned by Primark) investigates the root causes of China's labor shortage in the manufacturing sector and provides recommendations for how companies and suppliers can improve worker recruitment and retention and strengthen loyalty and morale. Beyond increasing wages, manufacturers can pursue the following strategies:
- Prioritize human resources planning to help predict fluctuations in labor availability and retain staff talent.
- Develop recruitment strategies such as providing incentives for staff recommendations, sending recruitment agents to regions with abundant labor, participating in job fairs, and cooperating with vocational schools.
- Invest in training and education programs beyond workplace skills (such as in professionalism, responsibility, and corporate culture) in order to build a reserve of worker talent and strengthen loyalty.
- Provide incentives such as free travel tickets, better food, lower dormitory fees, and opportunities for promotion.
- Build stronger relationships with workers by providing labor-dispute processes and satisfaction surveys.
- Embrace a corporate culture that values trust, happiness, and equality.
- Train line managers in communications skills and dispute resolution.
About the Author(s)
Jason Ho, Manager, Advisory Services & CTI
Jason leads in-depth training and work on strategy consulting, developing management systems around standards from Social Accountability International, the Electronic Industry Citizenship Coalition, the International Council of Toy Industries, and the Business Social Compliance Initiative... Read more →






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