Service Offerings: Implementation
Implementation
Sample Clients
ChevronTexaco, Ford, Gap Inc., GlaxoSmithKline, Home Depot, Newmont Mining, Novartis, Novo Nordisk, Reebok, Rio Tinto
BSR has particular expertise in a number of specific CSR issue areas, and works with companies to develop policies and practices to address these issues successfully.
Human Rights
BSR helps companies build strategic frameworks, policies and practices to address the human rights issues they face. This process typically includes an assessment of the human rights issues of particular relevance to the company and its business, and an analysis of the related risks and opportunities facing the company and its business partners. BSR then helps companies develop actionable tools, trainings and educational materials that enable staff and business partners to implement human rights policies effectively. BSR also helps companies engage in constructive human rights-related stakeholder dialogue. Illustrative areas of expertise include:
- Assessment of external standards
- Country-specific issues
- Engaging with the public sector
- Labor rights issues, (e.g., child labor, living wage, discrimination, etc.)
- Monitoring and verification
- Policy and code development
- Security and human rights
- Supply chain
- Training
Environment
BSR helps companies address complex environmental issues and develop practical environmental solutions that improve operational and financial results. BSR provides insight and expertise to help companies achieve a comprehensive approach to environmental management, strengthen supplier relationships, align environmental efforts, and address a variety of environmental issues. Illustrative areas of expertise include:
- Biodiversity
- Climate change
- Environmental impacts
- Sustainable development
- Water use
- Environmental standards
- Policy development in specific areas (e.g., wood purchasing, product take-back, etc.)
- Product life-cycle
- Supply chain
Economic Development
BSR helps companies envision and develop integrated strategies to maximize the positive economic impacts their operations have on people, communities, and national economies. This includes helping companies develop innovative approaches to identify targeted impacts, and the establishment of means to achieve and measure them. Specifically, these efforts involve a review of economic impacts through sourcing/procurement, workforce development, financial investments, site selection, and the development and delivery of products and services. Illustrative areas of expertise include:
- Employment
- Sourcing and procurement
- Facilities siting and management
- Product and service development, use and delivery
- Financial investment
- Philanthropy and community investment
Implementation Example Projects
The following are illustrative examples of BSR consulting projects in specific CSR implementation areas:
Human Rights
- BSR worked closely with this global pharmaceutical company to help it refine its human rights policy and develop compliance processes to verify policy implementation. This project included benchmarking of other corporate human rights policies, analysis of pharmaceutical-related labor issues in the supply chain, and the development of a revised human rights policy and training program.
- BSR provided strategic counsel and participated on a cross-functional human rights team to help this global automobile manufacturer better understand critical human rights issues facing the auto industry. BSR worked closely with senior staff to draft the company's human rights code of conduct, develop a monitoring system, and design training materials for suppliers.
- BSR developed manuals, guidebooks and interactive training programs on human rights standards and community engagement strategies to help this global mining company reduce the likelihood of human rights violations and build better community reputation.
Environment
- BSR designed and facilitated a strategic meeting of this global food company's key stakeholders and supply chain representatives on issues related to the possible introduction of genetically engineered products into the supply chain.
- BSR led a stakeholder engagement process for this global tobacco company to help it develop a comprehensive water strategy to minimize water use and address long-term sustainability issues.
- BSR advised this major global wood purchaser on the development of an effective wood purchasing policy, implementation plan and ongoing stakeholder engagement strategy that addressed stakeholder concerns regarding the purchase of old growth timber and positioned the company for leadership in its sector.
Economic Development
- BSR served as a senior advisor to this global pharmaceutical company as it worked to identify CSR-related economic performance indicators and metrics that would align with the Global Reporting Initiative triple bottom-line standards. The project involved the development of an economic reporting framework and specific metrics related to sourcing, workforce, product development and manufacturing, product distribution and access, financial investments, site selection and social investment.
- BSR worked closely with this leading transportation company to develop a guidebook and training materials that staff in regional plant locations can use to help them constructively engage stakeholders and positively impact local communities.